VybemoWrite to us
There is one address for everything. Put the kind of message in the subject line, and say which city you are in. It helps more than you would think.
We read what comes in and reply as soon as we can. We are not going to print a number of hours here that we cannot check. The one exception is a formal complaint to the Grievance Officer below, where the timelines are set by law.
What to write to us about
Support
Trouble signing in, a fit that will not post, a rating or a battle that looks wrong. Write from the email on your account so we can find you, and tell us which phone you use.
Email about supportPress
Writing about outfit rating, how Indian cities dress, or what people in their twenties are wearing? We are happy to talk, and we will tell you plainly what is built and what is not. There is no press kit full of user numbers, because there are no numbers yet. Start with why Vybemo exists.
Email about pressSafety reports
If something on Vybemo made you feel unsafe, or you saw something that breaks the community guidelines, tell us. Include the handle, what happened and a screenshot if you have one. For anything involving a person under 18, read the child safety standards as well. The full picture of how reporting works is on the safety page.
Email about safety reportsColleges and events
Running a college fest, a thrift market or a sneaker event? We want to hear from you, and more so if you are outside the metros. Tell us the city, the dates and roughly how many people turn up. One thing to know first: there are no sponsored fits or paid placements on Vybemo, so bring ideas that are about people getting dressed.
Email about colleges and events
Grievance Officer
India’s Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ask every platform to name a Grievance Officer. If you have a complaint about content or conduct on Vybemo, or about how we handled a report, this is the formal route.
Complaints are acknowledged within 24 hours and resolved within 15 days of being received. That is what the rules require, and it is the one timeline on this page we commit to.
To help us act quickly, include your name and how to reach you, a link to or a description of the content, the handle involved if there is one, and what you are asking us to do.
- Name
- To be appointed
- grievance@vybemo.com
- Acknowledged
- Within 24 hours
- Resolved
- Within 15 days
Not on Vybemo yet?
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